Privacy Policy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices.

The Information We Collect
At our site, you may be able to purchase memberships, sponsorships and donations; order tickets, products, enter contests, vote in polls or otherwise express an opinion, or participate in one of our online forums or communities. The types of personally identifiable information that may be collected at these pages include: name, address, e-mail address, telephone number, fax number, credit card information, and information about your interests in and use of various products, programs, and services.

We also may collect certain non-personally identifiable information when you visit many of our web pages such as the type of browser you are using (e.g., Firefox, Chrome, Internet Explorer), the type of operating system you are using, (e.g., Windows or Mac) and the domain name of your Internet service provider (e.g., America Online, Earthlink).

How We Use the Information
We may use the information you provide about yourself to fulfill your requests for our products, programs, and services, to respond to your inquiries about our offerings, and to offer you other products, programs or services that we believe may be of interest to you.

We sometimes use this information to communicate with you, such as to notify you when there is a change in events, or a ticketing problem, or if we make a change to a subscriber agreement.

We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze site usage, as well as to offer you products, programs, or services.

We may disclose personally identifiable information in response to legal process, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency's request.

Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice.

WE WILL NOT SELL OR PROVIDE YOUR EMAIL OR PHONE NUMBER TO ANY THIRD PARTY EXCEPT AS REQUIRED BY LAW.

Collection of Information by Third-Party Sites and Sponsors
Some of our sites contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

Cookies
To enhance your experience with our sites, many of our web pages use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalize your experience at our web pages (e.g., to recognize you by name when you return to our site), save your password in password-protected areas, and enable you to use shopping carts on our sites. We also may use cookies to offer you products, programs, or services.

Our Commitment to Security
We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.

Refund Policy

Refunds: Events, Workshops, Seminars, Meetings and Conferences
Unless otherwise posted on this website, CRES will assess a 25% handling charge for cancellations received up to five business days prior to the event. Cancellations received after this time frame will not be refunded.

Event registrations may be transferable from one participant to another within an organization with prior notice; however, CRES is not able to transfer a registration payment from one event to another. Contact customerservice@cres-energy.org  to cancel, transfer, or inquire about event concerns.

No Shows
If you are unable to attend an event and have not cancelled in advance, your payment will not be refunded.

Cancellation Policy
CRES reserves the right to cancel any event. In the event of cancellation, registrants will receive a full refund. If the event is postponed, registrants may choose to receive a full refund. We also reserve the right to substitute event presenters.

Refunds: Membership and Donations
CRES does not refund membership fees or donations.